FAQs

How can I order from Powell Gee?

If you do not have a credit account with us you can ring (0121 556 1495), email or fax your order through to us. We can take credit card payments over the phone or you can pay by bank transfer or send us a cheque. Please contact us for details.

Do you have a minimum order value?

Yes, £120 minimum order value and there will be a carriage charge depending on the size and weight of the order. Please contact us for details.

Can I collect my order from your warehouse?

Unfortunately this service is not available unless you have a credit account with us, however we can despatch your goods to your warehouse home or a site address.

How do your product codes work?

Please see our product codes guide for a detailed explanation on how our codes work.

What are your products used for?

Many of our product pages contain application examples, for further explanations on what these mean and how to understand them please see our application examples page.

I need something custom made - can you do it?

Yes we can. Please contact us. You can see some examples of our custom made items on our Custom Bolts page and our about us page explains how we can help with product design and development.

There's something I need but I can't find it on your website - does that mean you don't do it?

No, please contact us and we will let you know if we have what you are looking for.